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Supporters AgreementThis agreement is between:
Background
Agreement
The Supporter will from time to time refer prospects (people or organisations that may need a website in their business) to Zeald. We are aiming for a win/win outcome, where your prospect genuinely needs a website and you will have helped them by referring to us.
You may refer prospects to us using by:
i. Direct referral
You may invite a prospect to contact your Zeald representative directly and then register that prospect via phone or though the online form provided within the Zeald Supporters Centre (http://supporters.zeald.com).
ii. Indirect referral
You may register a prospect you know via phone or through the online form provided within the Zeald Supporters Centre (http://supporters.zeald.com). We would expect you to have spoken briefly with the prospect to establish that they may have an interest in our services and to have obtained their consent for us to contact them. Your Zeald representative will contact the prospect directly either by phone or email identifying you as the point of referral. Please note – you will need a login in order to successfully use the Zeald Supporters Centre. If you do not have a login please email our support team on support@zeald.com. Once you have logged into the system please follow the instructions on screen in order to successfully log a referral.
If you have your own website or are a frequent user of business related e-mail you may choose to use additional referral methods:
i. Linking from your website to the Zeald website
You may place a banner, classified advertisement or full web page that links to the Zeald website on your website. We will track any new prospects resulting from these links.
ii. Including in your e-mails – a link to the Zeald website
You may include a banner or classified advertisement that links to the Zeald website in your e-mails. We will track any new prospects resulting from these links.
Authorised website and email linking materials are available within the Zeald Supporters Centre located at http://supporters.zeald.com.
There is no obligation on the Supporter to actively promote Zeald. If you wish to undertake any promotional activity to generate a larger number of prospects, this activity must first be approved by your Zeald representative.
The friends and supporters program is very valuable to us, since we see ourselves as a professional services organisation and prefer to work through referrals rather than cold calling. Accordingly, we recognise your contribution to our business by rewarding a supporters fee of an amount equal to 5% of the initial GST exclusive sales price of any Zeald products or services supplied to your prospect as a result of direct or indirect referral that is less than 6 months old. You can instruct us to have the supporters fee paid directly to yourself or to an authorized Zeald charity.
We recognise the sale when the customer signs the contract with us and pays the deposit for the website. Once the deposit has been received we will pay either yourself or your nominated charity the full supporters fee. To keep the paperwork simple – we settle all fees on a fortnightly payment cycle.
We undertake to you that we will follow through on all referrals in a prompt and professional manner. We want your contact to thank you for introducing you to us!
It is important that you comply with all relevant law, including the Secret Commissions Act 1910 and the Privacy Act 1993, and when required disclose to referred customers that you will receive benefits as a result of the referral to Zeald (in the event that it is successful).
We take responsibility for tracking all referrals made by our Supporters through the Zeald Supporters Centre. The Zeald Supporters Centre can be accessed at the following location http://supporters.zeald.com. Please note – you will need a login in order to successfully use the Zeald Supporters Centre. If you do not have a login please email our support team on support@zeald.com.
There is no specific term to this agreement, or obligation on you to refer a minimum number of potential customers to Zeald. Either Party may terminate this agreement at any time by written or e-mail notice to the other.
Zeald may update this Agreement at any time, by posting the updated terms on its website and notifying the Supporter by e-mail. Continued referral by the Supporter of prospects to Zeald constitutes acceptance of the updated terms. |