We may collect the following information about you:
Our website may also contain links and advertisements which link to third party websites. We have no control over the privacy policies of such third parties and we encourage you to review such policies prior to providing any information to or purchasing goods or services from such third parties.
We may use the personal information collected by us for the following purposes:
We may use anonymous or ‘non-personally identifiable’ information:
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance) and as permitted or required by applicable laws.
We store and process information (both personal and non-personally identifiable information) on servers in several different countries around the world, including New Zealand, Australia, the United States and the United Kingdom. We may, therefore, hold or process your personal information on a server located outside the country where you live. Information held in another country may be subject to the privacy laws of that country and may permit government and other regulatory authorities to access such information in certain circumstances.
Ensuring and respecting your privacy is important to us. We do not sell, trade, rent or otherwise share your personal information with third parties unless one of the following circumstances apply:
Occasionally we may send information or offers to you on behalf of other organisations or businesses. When we do this, however, we do not share your personal information with those other organisations or businesses.
We may share aggregated, non-personally identifiable information publicly and with our contractors, service providers and other third parties such as marketing, search and research organisations, for example, Google.
When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us or from our partners, such as communications related to updates, upgrades and special offers. You have the right to withdraw your consent to receive such communications at any time. If you decide you no longer want to receive marketing communications or third-party promotions administered by us, you may let us know by emailing us at email@example.com or by following any unsubscribe link in our emails. Please specify which consent you are revoking in your email to us.
You may set your browser to block all cookies, including cookies associated with our website or services, or to indicate when a cookie is being set by us. If you set your browser to reject all cookies, however, you may not be able to use all of the features and functionalities of our website or our services.
If you would like to know more about the use of anonymous browsing information to provide targeted advertisements for goods and services and your choices about not having this anonymous information used please visit:
If you contact us we may, for your protection, ask you for additional information to verify your identity. We will use all reasonable efforts to provide the access you request within 10 working days and will correct or delete any inaccurate personal information you discover unless we have to keep that information for legitimate business or legal purposes.
The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymised, and other relevant criteria. For example, the period we keep your email address is connected to how long your account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.
You may have a seasonal site or come back to us after an account becomes inactive, we don’t immediately delete your personal information if you cancel all services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.
Please note that in the course of providing our services, we collect and maintain aggregated, anonymised or de-personalised information which we may retain indefinitely.
Our customers who have created a site using Zeald are responsible for what they do with the personal information they collect, directly or through Zeald, about their end users. This section is directed to such customers.
1. Your relationship with end users
You're solely responsible for complying with any laws and regulations that apply to your collection and use of your end users’ information, including personal information you collect about them from us or using website technology or cookies or similar technologies.
We’re not liable for your relationship with your end users or how you collect and use personal information about them and we won’t provide you with any legal advice regarding such matters.
2. End-user payment information
Your end users’ payment information may be processed via third-party eCommerce Payment Processors with which you integrate your website, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your end users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your end users’ payment information.