GEM Charity

Free* Charity Websites for Not-for-Profit Organisations

Achieve Rapid Digital Transformation & Join the Digital Revolution!

Zeald is closed for the Christmas holiday break from 23 December to 18 January 2021. To secure your GEM Website for a great start to 2021, complete the Application form below and your return your completed GEM Website Information form to Zeald.

All applications and GEM Website Information forms received over the holiday break will be reviewed when the Zeald Team is back on board from 18 January 2021.

Don’t Get a Toy Website! … And Then Have to Start Again!

Get a full-featured website to promote your charity, encourage donors and inspire volunteers to raise funds for your charity

Conversion-focused project landing pages

Sophisticated lead generation project pages showcase your charity's work. Beautifully crafted to highlight your Unique Value Proposition, our landing pages quickly capture your visitor's attention, and encourage them to support your cause

Simple Lead Capture Forms

Simple, intuitive lead capture forms make getting in touch easy for your visitors. With clear form fields, automatic response error messages and captcha codes, our forms capture the essential info you need to make contact with potential donors and volunteers

Optimised mobile experience

Mobile optimised websites so visitors can navigate your website with ease, finding the information they are searching for, whether they are at their computer or on the move using their mobile device

Free Website Setup & Configuration

We will rapidly deploy, for free, a robust website that allows you to promote your charity online. Enable visitors to donate online, purchase fund raising products and more. It's up to you!

12 Months Free Hosting

We will host the website for you for 12 months from the date of deployment with the monthly hosting fee reduced from $9.99 to $0. After the initial 12-month period, a monthly hosting fee of $9.99+GST applies. Please see terms and conditions below for further details.

Free Domain Name and 1-year SSL Certificate

If you don't already have one, we will provide you with a domain name and a 1-year SSL certificate, free of charge, so that you don't need to worry about funding these critical components. A domain name provides your business with a unique online name (like 'zeald.com') that can be used to access your business online and an SSL certificate is used to create a secure link between your website and your visitor. Please see terms and conditions below for further details.

Free Website Transfer and/or Content Loading.

We can transfer your projects and service information from your existing website or alternatively we can load initial content from the information supplied by you. The information can be in the form of brochures, MS word documents or even a spreadsheet. Get the information to us, or point us in the direction and we will take it from there!

Free Google My Business Listing Setup

Google My Business (GMB) is one of the most powerful tools available for connecting and communicating with your local market. Every organisation should have a GMB to let visitors know where they are, their phone number and when they are open. We will set up a free Google My Business listing for your charity to assist your website to be found in Google Search so that buyers can rapidly find information about you.

Free Google Analytics Configuration

Google Analytics is a tool provided by Google that helps you to better understand your online visitors. You can then use those insights to take action and improve your website. We will set up a free Google Analytics account and integrate it into your website so that you can use it to refine and improve.

A Powerful, Full-Featured Charity Website

Optimised fundraisers/projects gallery, FAQs and lead capture forms that have been pre-designed and pre-produced by us to enhance your charity’s online presence to enable you to raise funds for your cause

Email Capture/Sign Up feature

Expand your database and keep in touch with volunteers and supporters. When contact is made through your website, they are added to your customer database. Visitors can sign up to receive the latest news about your charity's activities and projects.

Projects or Services Gallery

Showcase your projects in our Gallery feature. Attract new volunteers, show donors what your charity is about, and demonstrate why your cause is important and why people should support your charity. Share pictures, videos, and write descriptions for each project.

Blog/News feature

Share the latest news about your charity and keep potential donors up to date about new projects. GEM charity websites include a content management system that allows you to create blogs and news updates that are relevant to your non-profit organisation.

Options for donations

Your supporters can make donations via your website by either choosing a preset value or specify their own donation amount. Supporters are able to purchase any fundraising merchandise via an online store on your website. All donors will receive a digital receipt as proof of their donation

Lead Capture Form

Your website includes an optmised lead capture form so potential donors can easily get in touch or book an appointment

Donate Online

Our charity websites include donation and receipt features that allow for quick, easy and hassle-free donations. Following their donation, donors will receive a digital receipt as proof of their donation

Testimonials/Reviews

Build trust and credibility by sharing testimonials from people who have benefitted from donations through your charity. Testimonials build trust and credibility for your organisation and encourage donors and people who need assistance, to get in touch.

FAQs

Answer those commonly asked questions and help your visitors find the information they need to take that next step to enquire about your cause. FAQs are effective in prompting individuals to enquire for more information

Facebook Feed

Share your organisation's latest Facebook updates and encourage website visitors to like, comment or share your posts. Each website includes a Facebook feed section where visitors can see and respond to the latest updates on your Facebook page

Volunteer

Introduce your website visitors to the people behind your organisation. Let them know the role of each one and how their roles enable you to provide assistance to people who need support.

Products

Sell products to raise funds for your next project. Create a beautiful display of products on your website and encourage people to support your cause by making a purchase.

Inventory Management

Keep track of your fundraising products - determine which items are selling fast and when it's time to restock. Each GEM charity website has an inventory management feature so you can keep track of your merchandise with ease.

Order and Customer Management

Receive and monitor product orders from your supporters. Get an updated report of all orders placed, processed, and shipped out for delivery.

What does a GEM website look like?

View a GEM demonstration site displaying all the features available on a GEM Charity website. Feel free to explore, hover, and click your way through, to see what's possible for your own GEM Charity website.

You don't have to be tech-savvy to have a professional-looking website - we will build your site for you, BUT we do need your information and images!

You need to supply your organisation's content, so we can load your website with the features you want. Tip: the better your info and photos are, the better your site will look!

The GEM website platform is user-friendly, which means you can update your website yourself. This means you can work on it as you go, to get it how you want it - it grows with you!

AND, if you need help along the way, our dedicated GEM Support Team is just an email, chat, or phone call away.

So, come on in and take a look around - scroll, play, enjoy!

CLICK HERE TO SEE DEMO

We have just been through the process with the website setup and the Zeald support team have been really great. Totally recommend them.

Robyn Parker
Zeald helped us launched our website just right in time for Level 3. Their support is very professional and helpful. The entire process is very easy and convenient. We are very happy with our website.

Roxanne - www.noralutongbahay.co.nz

The Sooner We Get Your Infomation, The Sooner We Can Deploy Your Website!

Gather Information

You complete our information gathering form. This provides us with the information we need. If you need help pulling together the required information, then let us know and we will do everything we can to help!

Build & Load

We build your website, configure it according to your requirements and either transfer the initial content and products from your existing website or load the initial content & products from the supplied information.

Deploy Stage 1

We will launch your website and provide you with access to the website administration system so that you can process orders, change and refine your content and manage various other aspects of your new website.

Promote & Evolve

You can now start promoting your website to the world! If you need help one of our Digital Business Strategists will meet with you and help you put together a plan to promote your online business and rapidly evolve your ecommerce operation.

FAQ

We've put these FAQs together to provide clarity around common questions you may have about the GEM website offer. Please feel free to email us directly on getonlinehelp@zeald.com if you have any other questions, or if you feel any further information is needed.

Is it really free?

Yes. This offer is 100% genuine. The website build and online setup is 100% free. Hosting is also free for the first 12 months, so you can test the waters online without the pressure of cost. This is a gift from our company to help Kiwi small and medium-sized businesses survive and thrive beyond Covid-19.

What does the free GEM website package include?

The free package includes:

100% of the build and setup costs involved with assembling, configuring and loading one of our GEM industry-targeted website packages - allowing you to get online quickly, and without the usual upfront risk associated with cost.
Initial digital marketing initiatives with a free Google My Business listing, and if relevant, integration with Google Shopping (subject to availability). In addition, your website will be compatible with the search engines, and you will have direct control over most things that are important to them.
Registration of a domain name for you (if required) and access to a 1-year SSL certificate.

In addition to the website build and setup, there are other ongoing costs involved with supporting a website, usually covered by a hosting fee. These services are offered to GEM clients for free, for the first 12 months.

Each GEM website is hosted in a professional-grade web hosting environment. This isn't cheap hosting where your site is thrown on a single server with hundreds of other sites. It is a scalable, load-balanced, clustered environment consisting of a group of servers with multiple layers of redundancy.
Ongoing phone, email and live-chat support. Inevitably if you're using a website, you will have some questions or need some help. We have a team available during extended New Zealand business hours, and 24/7 emergency help available if something critical is not working.
Ongoing development and maintenance of the underlying software. The software your GEM website runs on is continually upgraded behind the scenes without you having to do anything (or incur any further cost). Technology evolves at a huge rate in this area, and we have a team of designers and developers upgrading your underlying software and hosting infrastructure to keep pace - rolling out new features, dealing with potential security risks, resolving issues and deploying these upgrades to all our websites.

What are the usual costs associated with a website?

There are a number of costs to building and running a website, including:

Initial build: the one-off setup cost - including the time required to build the site, configure all the various aspects of it, ensure it's compatible with Google, load content onto it, and purchase any software licenses.
Monthly running expenses: to keep things simple we bundle these up into a single monthly subscription package which covers professional hosting of the website; phone, email and live-chat support to help you get things done; and paying for a team of developers to make continual upgrades to the underlying software and hosting infrastructure that the website runs on.
There are often other costs like registration of the domain name and an SSL certificate to encrypt all traffic to and from your website.
Digital marketing and promotion: to drive targeted traffic to your website. There are a huge array of options available, and what is most effective at engaging target customers differs from business to business.

What's in it for you? Why are you doing this?

After 20 years in business ourselves, we had already been considering how we could use our ecommerce and digital expertise to have a greater social impact in New Zealand. Covid became a catalyst for this development at Zeald.

With Kiwi SMEs facing lockdowns, trading restrictions and ongoing, immense uncertainty, we felt compelled to help. We knew we were equipped to make a difference to businesses and individuals needing to digitally transform and upskill.

So we launched the Get Ecommerce Movement and our free GEM website initiative, along with other social initiatives under the GEM banner, designed to enable and support digital change in New Zealand.

We streamlined and optimised our workflows and processes, to be able to deliver GEM websites at volume and speed, with the ability to scale to meet demand.

Once digital transformation reaches high and consistent levels across businesses, individuals, and communities in New Zealand, our country will be in a stronger position economically to cope with the ongoing challenges of Covid-19.

We are committed to supporting SME businesses to get started online, and to do digital well in these challenging times. To find out more read our history here.

What happens after the 12-month free hosting period ends?

Following the conclusion of the initial 12-month period, a hosting fee will apply.

For GEM ecommerce sites, this is calculated as 2% of the GST-exclusive value of sales made and transactions processed through your website each month. For Ecommerce sites set up to generate enquiries about your products, a hosting fee of $9.99+GST /mth applies.

Alternatively, you can change to one of these hosting plans, optimised for higher volume businesses, if you prefer:

Standard Ecommerce Hosting - NZ $97+GST/mth
Professional Ecommerce Hosting - NZ $125+GST/mth
Premium Ecommerce Hosting - NZ $499+GST/mth

For GEM charity and service-based (lead-generation) websites, a monthly hosting fee of $9.99+GST applies.

The GEM hosting fee will automatically be applied to your GEM website after 12 months, unless you make prior arrangements.

We register your domain name for the first 12 months for free, and provide a 1-year SSL certificate at no charge. Domain and SSL renewal fees will apply after the initial 12 months, which will be invoiced to you.

Why is there a hosting fee on GEM websites after 12 months?

We have committed to offering GEM websites free for an initial period (12 months) so that small businesses can get started online without the usual upfront cost barrier, or the ongoing requirement of cost in that first year.

However, we also need to cover our own costs beyond that initial 12-month period.

We feel that charging a 2% success fee on ecommerce websites, and $9.99 (+GST) per month for service-based and charity websites, is fair and reasonable after 12 months. It means that a business or organisation is only required to contribute to the cost of their website once they're up and running, and trading or operating successfully online.

The 2% hosting fee on a GEM ecommerce site can start to add up

If your business is making a lot of sales, then yes 2% can start to add up. Depending on what your sales volume is, we have various monthly hosting plans you can choose from, including options for higher sales and higher volume businesses.

You are welcome to change to one of these plans at any time, if you prefer.

Standard Ecommerce Hosting - NZ $97+GST/mth;
Professional Ecommerce Hosting - NZ $125+GST/mth;
Premium Ecommerce Hosting - NZ $499+GST/mth.

Am I locked in for 12 months?

No. There is no minimum term. You are never locked in with this GEM website offer.

If you are not happy with your GEM website, at any time you can give us one month's notice and take your website content, domain name and any other information included in your website (such as your history of orders and customer information) and go to another web design agency or provider.

Can I cancel my GEM website after the initial free period?

Yes you can. If you do not wish to continue with your GEM website, at any time you can give us one month's notice and cancel your website. Please note, the GEM hosting fee will automatically be applied to your GEM website after 12 months, unless you cancel your website prior.

What are the ongoing charges after 12 months?

Following the conclusion of the initial 12-month period, a GEM hosting fee will apply.

For GEM ecommerce sites, this is calculated as 2% of the GST-exclusive value of sales made and transactions processed through your website each month. For Ecommerce sites set up to generate enquiries about your products, a hosting fee of $9.99+GST /mth applies.

Alternatively, you can elect to go on any of our hosting plans optimised for higher volume / higher sales businesses, including:

Standard Ecommerce Hosting - NZ $97+GST/mth
Professional Ecommerce Hosting - NZ $125+GST/mth
Premium Ecommerce Hosting - NZ $499+GST/mth

For GEM charity and service-based (lead-generation) websites, a monthly hosting fee of $9.99+GST applies.

The GEM hosting fee will automatically be applied to your GEM website after 12 months, unless you make prior arrangements.

We register your domain name for the first 12 months for free, and provide a one-year SSL certificate at no charge. Domain and SSL renewal fees will apply after the initial 12 months, which will be invoiced to you.

If you provide me with a free domain name, who owns the name?

You do. We register your domain name for the first 12 months for free, using whatever name you provide us with (either your personal name or your company name). You retain ownership of that domain name at all times. After 12 months, a domain renewal fee will apply and will be invoiced to you.

Do I own my GEM website?

We own our website management and digital marketing system and our pre-designed and pre-produced templates that we have created for specific industry segments.

You own your website content, domain name and other information included in your website such as your history of orders and customer information.

From an ownership perspective, the Zeald system works very similar to how Xero works. Xero owns its accounting system. You own your information that is within their system - but you don't ever own Xero itself (or a copy of Xero). You pay a monthly fee to Xero to use their system. And beyond the initial 12 months, you pay a monthly fee to us to use our website hosting system.

If you have any further questions about this, or if anything isn't clear then you are welcome to email us at getonlinehelp@zeald.com

Are there any additional charges?

There are no charges associated with the standard GEM website package. However, if you would like Zeald to undertake additional work for you outside of what's offered in the standard website package, then we will need to charge for this work. We will do everything we can to keep our fees to you as reasonable as possible. Using our website management system, you are able to complete many tasks yourself. However, if you want us to complete tasks for you then we are happy to help in whatever way we can.

Some examples of the types of additional work that we do, and the fees we usually charge (all prices exclusive of GST), are as follows:

Change the logo in your website header - $25 p/page
Update text on a website page or order email etc - $25 p/update
Styling change to a web page (colour, alignment or font change) - $25 p/update
Change the label of an existing form field. For example: change the title "Delivery Details" to be "Shipping Details" - $25 p/change
Change the responsive view of a web page - e.g. Hide one element or change the way the hero image displays etc. - $25 p/change
Change the default setting for "Sort by" on category pages. For example: From Recommended or Alphabetically to Lowest Price or Most Popular. - $25
Add a new field to the check-out form and have this information come through with each new order and store it in the website management system - $150

Please note that we reserve the right to decline to provide additional services at the prices indicated if your requirements are significantly more complex than what we have assumed with our standard pricing.

If you have any further questions regarding our pricing or additional services, you are welcome to phone, email (getonlinehelp@zeald.com) or contact us over live chat.

Am I able to change the content on my website myself?

Yes. You can change the majority of the content on your website yourself using the website management system. For those few areas you can't change, we can update them for you for a small charge (see question "Are there any additional charges?").

Can I get my website customised to my unique requirements?

Yes you can. If you want to customise your GEM website we can provide you with an estimate. If your customisation is reasonably simple then we will provide you with a fixed-price. If the customisation is complex or variable in scope, we will provide you with an estimate and charge you on an hourly-rate basis.

Are you able to help with the marketing of my website?

Yes. We do provide a range of digital marketing services, including Google and Facebook advertising packages, Search Engine Optimisation services, conversion rate optimisation and so on. Please enquire for further details.

Can you create content?

Yes. We can produce a range of content, from copywriting to video production - please talk to our team for further details.

There is also a wide range of high-quality third-party content providers in both the New Zealand and global marketplace that you can use to help in the production of quality content.

Are there any plugins, add-ons or extensions that can be enabled on my website?

Each industry-specific GEM website we produce is a full-functioned ecommerce website that contains the standard functionality we believe most businesses in that industry will require. There is also a wide range of extensions that can be added to your website depending on your specific requirements, and we can completely customise your website for you too if you want to (see question, "Can I get my website customised to my unique requirements?").

To borrow a car analogy, we have worked hard to build a Toyota. Strong, dependable, reliable. It is not a Rolls Royce, a Range Rover or a Bentley and it is not a custom-built Hot Rod (nor does it come with the cost). There are other agencies that specialise in these types of websites. You can modify your Toyota - you can extend it and trick it up, if you want to and if you want to invest more in it. But if you leave it just as it is, it should still be strong, dependable and reliable. It should serve you really well.

If you are able to produce these websites so fast, does this mean they're cookie-cutter, template websites?

We have developed a range of GEM website templates and packages, carefully designed for specific industries. The design templates are based on usability, conversion optimisation, years of experience, and thorough research into the specific industry areas. These templates form the structure and foundation of each GEM website, which we then personalise with the content you provide us with.

All websites share a lot of similar elements. High-quality ecommerce websites generally work in a similar way to other ones - intentionally so. Users expect certain elements to be in certain places and for websites to follow a specific process from the homepage through to completing an order. It would make little sense to build every element from scratch for every website.

Zeald has a huge array of elements that we assemble for different websites based on the unique requirements of each business. Yes, your GEM website will share a lot of common elements to other websites, but it will uniquely reflect your business.

As part of our standard GEM package, we personalise your website to reflect your business and unique brand by applying your logo, colour choices, and the images and text you supply. We will load 25 products or content pages that you provide us with, to help you get online as quickly as possible.

If you require a custom design, you can make many of your own changes using the website management system, or you can request small design changes to your website from as little as $25+GST, or step up to your own fully-customised design (please enquire for a cost estimate).

Terms & Conditions

We are offering a limited number of free charity websites, for Not-for-Profit organisations, for no setup fees, and no monthly hosting fees for a 12 month period (from the date of website deployment).

Following the conclusion of the initial 12-month period, a hosting fee will apply. For Ecommerce sites, this is calculated as 2% of the GST exclusive value of sales made and transactions processed through your website each month. Alternatively, you can elect to go on our Standard Ecommerce hosting plan optimised for higher volume at $97+GST/mth, or one of the following:

Professional Ecommerce Hosting - NZ $125+GST/mth;

Premium Ecommerce Hosting - NZ $499+GST/mth.

For Ecommerce sites set up to generate enquiries about your products, a hosting fee of $9.99+GST /mth applies.

For service-based and charity websites, a monthly hosting fee of $9.99+GST applies. Domain name and SSL certificate renewal fees apply after the initial 12-month period.

No success fee applies for transactions or donations processed through our GEM charity websites.

If you would like Zeald to undertake additional work for you outside of the standard website package, then we will need to charge for this work. However, we will do everything we can to keep our fees to you as reasonable as possible.

You are eligible to apply for a free charity website only if you are Not-for-Profit organisation and accept the pre-designed and pre-produced website package.

To apply for your website, please fill out the form below. We reserve the right to decline your application at our sole discretion and we do not have to disclose our reasons for doing so.

Don’t Delay. Apply now!