Meet the Support Specialists: they are always here to answer your website questions.

Jo OBraylulu

timeline to completion: ongoing

Zeald's Support Specialists are customer service stars. They are passionate about helping Zeald clients increase their business through improving their website and online presence.

They are here to help you with the day-to-day running of your website. If you want to know how to do something different, add something to your website, or just have a question; our friendly team are there to help 9-5 weekdays by phone, email and online chat.

Zeald also have an extensive online help website, full of how-to guides for those who like figuring things out for themselves. Visit 24/7 for answers.

Once your website content has been loaded onto your new website then it is time to launch the new website live on the internet. Before we do this however, we need you to complete some final checks on your new website to double check that nothing is being overlooked.  We need you to go through the 'Launch Checklist' displayed in the administration area of your website and double check that you have completed everything outlined on the list.  The checklist contains a list of important tasks that need to be completed prior to the launch of a new website.  If anything is missed it can cause significant problems once the website is launched.

The 'Launch Checklist' is displayed when you first log into the administration area of your website.  Alternatively you can access it by going here.  If you have any trouble finding or accessing the checklist or if anything is a bit confusing on the checklist please contact or phone 0508 932 748 for assistance.

Once you have completed these final checks, if you could please email us at to confirm that you are ready for launch.  Your website will then be ‘launched’ live on the internet. It is important to understand that once the ‘switch is flicked’ there is usually a 48 hour transfer turnaround time where some of your customers may see your old website (if one exists) and other customers will see your new website. This transfer turnaround time is unavoidable. It occurs due to the inherent nature of how the internet works.

please note

If you are upgrading your website from an existing web site that is already listed on the search engines then there is an important task that you need to complete now as a matter of priority.  It is very important that you take the time now to configure your new website so that the search engines will know that each of the old pages from your old website have been permanently replaced with new pages from the new website.  To help you do this the Zeald Website Manager contains an excellent tool that greatly simplifies the process.  To find out how to use this tool please go here, and read the section entitled 'Google Redirects'.  If you are not upgrading from an existing website, then you can disregard this note.


next step

About Zeald

Zeald was formed in 2001 by three young guys from the small New Zealand town of Mangawhai Heads. Now, Zeald is the largest website design and digital marketing agency in New Zealand and has recently made moves into Australia. This is the Zeald story …

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New Zealand
09 415 7575
1800 224 032

42 Tawa Dr, Albany, Auckland 0632