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Is Facebook working for your business?

Written by Maria Lenzy on November 12th, 2015.      1 comments

According to Nielsen, 80% of NZ’s internet users are visiting Facebook. Making it the third most visited website in New Zealand. (Data from Alexa.) Given the popularity of the social network, it is no doubt why NZ businesses would be interested in Facebook Marketing. However, before you decide to spend money with Facebook, take a moment to read the following points.

1. Your audience is not your customer.

The platform is not under your control, so you need to realise that the list of fans and followers you are building are actually Facebook’s customers. Sure, they follow your business, but, Facebook has the complete control of the content visible to them. Relying on this platform for promotion alone might lead to a sudden downfall in sales.
Instead of trying to build your Facebook following, you want to use the platform to drive people to your website and perhaps sign up for your email list. Once you get those leads to your website, you will have the opportunity to offer them your services and create a life-long business relationship with them. 

2. Frustrating decrease on organic reach. 

As Facebook urges businesses to spend on advertising, organic reach has declined to 6% according to a study conducted last December. So your followers will see less and less of your page's posts on their timeline.

What does it mean to businesses?

Gone are the "glory days" of free engagement with your followers. Organic reach is the content you post to your page. However, with the recent change on FB’s algorithm the post you worked so hard on will only be visible to about 6% or less of your followers. If you want to reach more audience, then you will need to pay Facebook for ads.

3. Do fake fans really exist?

In July, BBC News released a negative report about Facebook. According to their investigation, businesses have wasted so much money on advertisements to gain “likes” from Facebook users who are not interested in their products. The same report also stated that early in 2012, Facebook admitted that up to 54 million profiles are fake. 

4. Be prepared for change! 

Facebook are aware of the power they have to show followers posts. Like Google, another big player in the online world, Facebook continuously change their algorithms, so certain types of posts get displayed more or less. For example, sometimes a post with photos is more engaging, and then the algorithm changes and posts with text and links are shown more. However, you still only will get about 6% reach through these organic methods. 

5. You can be more successful with diverse strategy

Facebook is the social media king, considering that it has a billion users around the globe. However, it’s not wise to put all of your eggs in one basket.

Using diverse strategy will provide your business with more success. you should think about website optimisation, SEO,  Google AdWords, email marketing, and other social media channels. So people who are genuinely interested in your business, see you everywhere as an expert in your industry.

If you are interested in including Facebook advertising in your overall marketing strategy, we can help you, click here to talk to us>>



Sarai Hansen says ...
With Facebook changing their algorithms so frequently, it makes marketing towards your target audience that much harder. I completely agree with you in that the goal of using Facebook should be to direct your followers to your website. Directing followers to your website increases the chance of getting them to subscribe to your email list, which studies have found is the best way to market your website.
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