Business Insights

The Website Go-Live Process

We recommend that you read this section before you actually reach the ‘Go-Live’ stage, because there are a few things you need to be aware of, for the ‘Go-Live’ transition to be a smooth process.
David Kelly
Published on
We recommend that you read this section before you actually reach the ‘Go-Live’ stage, because there are a few things you need to be aware of, for the ‘Go-Live’ transition to be a smooth process.

There are three important areas that you need to have set up before your website can 'go live':
 
  • the domain name
  • email addresses
  • a payment gateway (if an ecommerce Website)
 

Domain Name


Your domain name (what we call your URL- Uniform Resource Locator) is the address that people will use to find your website on the Internet. Your website address is usually in the form of either www.yourcompanyname.co.nz or www.yourcompanyname.com

When we load your website ‘live’ on the Internet we will point your domain name at your new website. If you have requested that we register a new name for you then we will have everything we need in order to make your website visible on the Internet- there is nothing further that you need to do. But if you already own a domain name, then you will need to do one of two things to make your website ‘live’:
 
  • Pass “control” of your domain name to Zeald
We prefer this method. With this method you pass ‘technical control’ of your domain name to Zeald. It is important to understand that Zeald is not taking ownership of your domain name. You are merely putting us in charge of the technical management of your domain name.

In order to pass technical control of your domain name to Zeald you will need to provide us with something called your domain name ‘UDAI’ number. Your existing Internet company (that you originally registered your domain name with) should have sent you this number when you first registered with them. But if you can’t find it, you will need to contact them and ask them to re-send it to you, so that we can transfer everything to our servers.
 
  • Link Your Domain Name to Zeald’s Servers
Some organisations may have a large number of email addresses and other services hosted with another provider and may not want to pass technical control of the domain name to Zeald. In this situation you will need to get the address of the Zeald website servers. Talk to your Internet consultant and they will provide you with the necessary details to pass on to your existing provider.

Important Note: It is important to understand that once you make the necessary changes with your domain name, it may take up to 48 hours for your new website to ‘go live’. This is due to a process called ‘propagation’ which is outlined in the ‘Plan’ module (domain names section).
 

 
Email Addresses


If you have passed control of your domain name to Zeald then you will need to think about what email addresses you will require on an ongoing basis. Talk to your Zeald Internet consultant about your email requirements.
 

 
Payment Gateway


If you have an ecommerce website then as part of the ‘Plan’ process you would have discussed the processing of credit card transactions. If you are planning on manually processing credit card transactions then there is nothing further that you need to do.

If you are planning on automating your transaction processing using a ‘payment gateway’, then you will need to ensure that you have an account set up with the payment gateway, and that it is ‘ready to go’. If you have any concerns about this please contact the Support Team.
David Kelly
Published on

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